By commissioning me you agree to the following

• The Artist (Sapphire Flash) reserves the right to send a refund/cancel a commission at any time due to poor communication, rude or inappropriate behavior, or inability to communicate effectively, or any other reason.

• The Client (commissioner) agrees to only contact the artist about business related questions or requests via the channels set forward by the artist. Email (sapphireflash15 (AT) gmail (dot) com) is always an acceptable form of contact, other forms such as twitter/x DMs may also be acceptable. For various commission openings, the artist may post a list of acceptable communication methods.

• Refunds are given on a case-by-case basis and determined by the artist. If less than 25% of the commission has been completed, a full refund will be sent. If the commission is cancelled after 50% of the art is completed, half of a refund will be issued. If a commission is cancelled due to rude or inappropriate behavior, the commissioner will be blacklisted and barred from future commissions.

• When WIPs are shown, the artist understands that requests for changes will be made. The artist will attempt to meet these requests within reason. Repeated requests, as well as requests to change content that was not visible or clear in the reference material, will result in an extra labor charge at the artist’s current rate of $20 per hour. The artist is not responsible for mistakes where a reference sheet is not available or the artwork provided does not clearly reference the necessary material. Extra labor charges must be paid before the final deliverable files (and all other applicable materials) are given to the commissioner.

• Unless otherwise specified before the work begins, ALL rights to commissioned work belong to the artist, including the right to make prints and merchandise. While the client still retains rights to their characters within the art, the artwork and all rights belong to the artist. Clients wishing to own commercial rights to their commission may be charged an additional fee.

• By sending payment for a commission, you agree to the Terms of Service and the contents explained in the FAQ below.

PAYMENT

• For commissions one half (at least 50%) must be paid to secure your spot on the queue. The second half of the payment is expected when the image is finished.

• If a commissioner drops out of communication during their outstanding commission which is not fully paid, the commissioner forfeits their right to final deliverables (high res images, unwatermarked files, or originals). The artist will send at least two reminders via email or other established means of contact.

FILE USAGE (Non-Commercial)

• You may repost my artwork that you have paid for in full on your personal gallery or to social media, provided that you link back to my original post containing the work (if one exists) or back to my user page.

• You may NOT post my artwork on offsite galleries where you cannot link back to me, or where it is automatically copyrighted under your or another person's username! This includes sites like Deviantart. Sites like Toyhou.se that allow for a 'guest art' function are okay with proper credit and linkage.

• Commissioners may create personal prints of their commissioned work, but may not sell them for any reason. Commissioners may not distribute high resolution files or other deliverables to parties who have not read and agreed to this ToS.

COMMERCIAL RIGHTS

• If the client wishes they may pay an increased rate of $25/hr for full commercial rights to the artwork produced. Base commercial rights include the right to reproduce for the client’s own sale, removal of signatures and watermarks, and optional access to layered files.

• With basic commercial rights, the artist retains their right to repost the finished artwork to portfolios and social media accounts. The artist’s right to reproduce for their own sale may be negotiated on a case-by-case basis, if it is deemed appropriate by all parties.